“Quality is when the client comes back and not the product ...”. This remark concisely conveys our own conception of quality. We would like you to be enthusiastic about our assortment and so to capture your long-term trust. A basis for this is the fascination all of us have for the stony treasures of earth.
Not only our boss is an ardent stonelover since his childhood, but also many colleagues, who are collectors, users and lovers of minerals and crystals.
Besides the enthusiasm for the material as such, we also have a solid foundation on which we base our work: We are a specialised wholesaler.
Do you have an ideas or suggestions on how we can improve our service? Please write to us at firstname.lastname@example.org or contact a member of our staff directly.
- Stones are not all that we have to offer. For a chic outfit you don’t only need a suit and matching tie - you also need the fitting socks for example. In the same way we also offer you a wide variety of accessories: Books, stands, bags and much more.
- We also consult you. Within legal parameters, we gladly give you tips and hints on our articles. If your client has asked you about a stone of which you have never heard of before - contact us! We will gladly help you. With many articles, you will receive a free explanatory card on which you will find the most important information.
- We use our extensive international contacts to constantly find new products and articles for you. Besides finding new troves, the latest fashion and seasonal products are also of great interest. We inform you about these articles via our newsletter.
- We are represented on all the important tradefairs. Visiting a specialist trade fair is always worth the while: There you get the best overview of all the articles that are important for your business. Sometimes we are asked why we do not exhibit on town fairs and markets. That is quite simple: because that is where our clients exhibit - and we don't want to be competition for them.
- We organise further training for you. During the past years we have gotten to know many people and companies that have interesting information about minerals. These people pass on that knowledge to you in our Wednesday morning lectures. Why don't you profit from this too - more knowledge - more sales!
- We are in constant dialogue with our clients - at trade fairs, on the phone or in our company: We are happy about every contact! Obviously we initially prefer praise but handling a complaint is our chance to improve our relationship with you and our services for you. Please direct your comments or complaints directly to Marco Schreier.